The best way forward


Whether you choose us (and we hope you do) or any other company to complete your works we hope the following advice is helpful!

Not always the case but BEWARE of any contractor who: 


  • Is available "immediately"
  • (unless it's an emergency call out) as this probably means they are not very busy ........ a warning sign in most cases.
  • Asks for payment for labour upfront. 
  • Big NO NO! materials to be purchased is fine, and in some cases on larger projects it may be necessary to pay for these upfront, such as fixtures and fittings to be delivered directly to you. But never pay for large amounts of labour before it's carried out. 
  • Repeatedly breaks promises.
  • Some date changes may occur, our business isn't always totally predictable due to other clients, the weather, etc. But a trades person who repeatedly lets you down without a very good reason will only continue to do so.
  • Tuts, shakes their head and says "its a big job" before they have walked through the door and actually seen the job.
  • Doesn't appear to have the correct tools for the job they are doing.
  • Tools are extremely expensive, but the correct tool for the job is essential and a proffesional trades person will have the correct tools. 
  • Gives you a price off the top of their head.
  • They haven't had the time to calculate everything, so chances are they may be wrong and you could end up with unplanned unwelcome surprises on your invoice.
  • Knocks on your door uninvited asking for work.
  • (obvious but you would be surprised).
  • Cuts corners in a financial sense.
  • "that stunning solid oak flooring you were estimated turns in to painted floor boards, or the granite work top you were estimated ends up being laminate etc etc. This is a sign that your contractor has severly underestimated your job.
  • Disappears for days on end and you can't get hold of them.
  • Offers you no paperwork.
  • If you know them well you may have a relationship based on a verbal agreement which is fine, but a new client contractor relationship should be represented in some way by some form of paperwork, be clear on what you are paying for.


          Not always the case but please DO:

  • Be understanding of the works you are having done and the potential mess dust etc that could be a temporary inevitability of doing the job.
  • Wait until your builder is at an appropriate stage for inspection where possible (you won't like it unfinished ... because it's not finished). So do try to bare with the ugly bits during the process and trust your builder.
  • Be patient with any unforeseen works or unplanned works that may arise. Builders are builders not magicians nor do they have x ray vision, and sometimes not all things are apparent at estimation stage. If you have picked the right company you will already have been made aware of potential unforeseen work if any.
  • Have a contingency budget. Plans and desisions often change along the way, not just for any unforseen or extra unexpected works, but for any changes you might decide to make during the project, a contingency is a must.
  • Have a good line of clear communication and talk regularly. 
  • Be on hand where possible for meetings and updates ensuring you and your builder are on the same page at all stages.
  • Let your builder know as soon as possible of any changes. Just like you, we need to plan our schedule.
  • Consider parts of your home you dont plan on renovating, and how they may be effected by the work you are planning. This is often an overlooked matter. Make sure that any making good or further works necessary to adjoining rooms or external areas for example are discussed and estimated for.


         Notes on works in general   


         Full Renovation / extension projects could require you to move out of your                     home, or perhaps plan a trip so you can be away during the most disruptive                   stages of works. Consider that at some point your services will inevitably be                   temporaraly limited, such as gas, electric, water, or heating. 



         Bathrooms & Kitchens

         Renovations usually take around 2 weeks roughly speaking - 10 to 14  working             days. Unless you have a second bathroom you will need to consider how you will           manage while your bathroom amenities are out of use. Likewise with a kitchen             renovation you may want to make space in an area of your home to set up a                   temporary kitchenette, your builder should help you do this perhaps using                    some of your old units and work top.  




Great trades men and women are proffesionals in their field.

Like any other working proffesional, It has often taken many years of hard work and training, tens of thousands of pounds worth of tools/equipment and a boat load of determination to get to wher they are now.


A light hearted story found on line many years ago about percived value ......



A customer asked a contractor how much it would cost to do this project.
The contractor gave him a quote: £4500
The customer responded: That’s seems really high.
The contractor asked: What do you think is a reasonable price for this job?
The customer answered: £2500 maximum
The contractor responded:  Ok, then I invite you to do it yourself.
The customer answered: I don't know how to do it.
The contractor said:  Alright, then how about for £2500 I'll teach you how to. You will make mistakes and as a novice the quality of finish wont be great, but! besides saving you £2000, you'll learn valuable skills that will benefit you in the future.
The customer answered: Sounds good! Let’s do it!
The contractor responded: Great! To get started, you are going to need some tools, and learn how to use them fast. You will need a chop saw, table saw, cordless drill, bit set, router, skill saw, jig saw, tool belt, hammer, etc..
The customer answered: But I don't have any of those tools and I can't justify buying all of these for one job.
The contractor responded: Ok. Well then for an additional £500 I can rent my tools to you to use for this project.
The customer answered: Okay. That’s fair.
The contractor responded: Great! We will start the project on Monday.
The customer answered: I work Monday through Friday. I’m only available on the weekends.
The contractor responded: If you want to learn from me then you will need to work when I work. This project will take 3 days so you will need to take 3 days off work.
The customer answered: That means I’m going to have to sacrifice my pay for 3 days or use my holiday time!
The contractor responded: That’s true. Remember, when you do a job yourself you need to account for unproductive factors.
The customer answered: What do you mean by that?
The contractor responded: Doing a job completely from start to finish includes time spent to plan the project, pick up materials, travel time, fuel, set up time, clean up, and waste disposal amongst other things. That’s all in addition to the actual project itself.  And speaking of materials, that’s where we will start on Monday so I need you to meet me at the builders merchants at 6:00am in your van.
The customer answered: At 6am?!! My work day doesn’t usually start until 8am and i dont have a van!
The contractor responded: Well then you’re in luck! ill rent you my van for £100, and My plan is to start on the build by 8am. But to do so we have to start at 6am to get materials picked up, loaded and delivered to your job site. when we are finished on our first day you will then need to spend time at the office planning and coordinating ready for day 2. Oh and dont forget to check the weather, if we cant work then you will stay home unpaid that day.
The customer answered: You know, I’m realizing that a lot more goes in to a job than what a customer sees in the finished project. Your quote of £4500 is very reasonable. I would like you to handle the project.
When you pay for a job, (whether it’s a physical project or digital project) you pay not only for the material and the work to be completed. You also pay for:
✔️ Knowledge
✔️ Experience
✔️ Custom Skills
✔️ Tools
✔️ Time to plan
✔️ Time to prepare
✔️ Professionalism
✔️ Work Ethic
✔️ Excellence
✔️ Discipline
✔️ Commitment
✔️ Integrity
✔️ Taxes
✔️ Licenses
✔️ Sacrifices
✔️ Liabilities
✔️ Insurances
Just remember..............the vast majority of the time, you get what you pay for.


Jones Thomas Installations Ltd

Based in


Areas we cover

Ickenham, Ruislip, Northwood, Pinner, Harrow, Amersham, The chalfonts, and all local surrounding areas.



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Tel: 07702 066 401

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Proudly in partnership with local authority building control & Members of the federation of master builders



Company no: 10138254


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